One of the more frustrating aspects of running a small business is waiting for your clients to respond . How many small business owners have found themselves waiting for an answer from a client on a proposal? I am pretty sure everyone has felt the sting of unknowing. Depending on what business you are in, getting a yes or no is important to your small business.
You may have resources lined up ready to tackle the project, but you’ll lose them if the client hims and haws too long on your proposal.
There are a number of reasons that a client may sit on your proposal, but if they truly aren’t interested in your services you need to know.
What are some of the things you can do to force your client to decide on your proposal?
Set a deadline. Your proposal should show a definitive timeline for an answer. Be extremely clear in mentioning this and ensure that you clarify this point in your presentation.
Ask for a regular status. Sometimes it may feel like you’re hounding when you call for the latest news, so stipulate in your proposal that you’d like a status during the approval process. Make sure you mention that the status allows you to adjust or clarify points for them.
Be honest. If you have resources that you will lose if the client takes too long for approval, let them know. Make sure you mention the benefit of this resource. For instance, if you have secured the talents of a well regarded designer make sure the client knows.
There will be times that you will have a hard time getting an answer from a client, but don’t let that get you down. In your calls to the client let them know that a no is as important as a yes to you, and that your feelings won’t be hurt. Â